My family and friends have been using Frank's for over 15 years. They have dealt with seniors and women on a regular basis during all these years of service without making anyone feel stupid or taking advantage of them.
I've never had someone take time to explain something to me without being made to feel stupid. Frank's makes you feel important and cared for by an industry not known for this with women or seniors. The owner/ staff have a 5 star rating because they earned it! I've never seen an automotive shop with a service rating anywhere near 5 stars! My vehicles have never needed to go back again after any services, nor any of our friends or family because they know what they're doing. They have a free shuttle service & even once provided a pick up & return of my vehicle. There isn't a kinder or more thorough service of this kind. Thank you all for your superior service!
"Frank's" has been taking care of my maintenance needs for 4+ years. I've found them to be honest, competent, & don't try to "gouge" you regarding cost. The local shuttle service they provide has also been a blessing! I have not, & would not hesitate to recommend them.
Best service ever.
Price is good excellent customer service, and I get a ride to work.
This time they even vacuumed the leaves on the floor mats.
Frank's is the most honest, reliable, friendly, helpful, auto shop we have ever had the pleasure of working with. We highly recommend them.
Good work, Good price. On time
Your service was extremely personal, excellent and thorough. This was my first time but you have my business and it was a pleasure to come to you. You also went the extra mile and had Joe take me to the Rossmore Diner while I waited for my car.
3000 mile service plus repair leak in steering fluid reservoir.
I've been a customer for many years and am always satisfied by the service I receive.
The Franks (father and son) and the crew are diligent in their repair assessment and work. The company is honest, reliable and courteous. I am happy to recommend Franks' Auto Service.
Very friendly and complete service.
Always the very best service in Walnut Creek