Frank's Auto Service remains OPEN for BUSINESS during the shelter in place.

Here are the details, and steps we have taken to protect you:

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Walnut Creek Auto Repair

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Call Us!(925) 942-3677
Mon - Fri: 8:00 AM - 5:00 PM

Welcome to Frank's Auto Service Rewards Program

Rewards Program

On this page you can check the reward card balance, and don't forget, rewards dollars can be redeemed at Frank's Auto Service, or we can donate them on your behalf to a charity (all or part of the rewards balance - your choice).

Click HERE for a list of charities - if you don't see one you like, let us know - we are always looking for more

Reward dollars accrue whenever you bring your car for any service or repairs to Frank's Auto Service & Repair.

All it takes is a swipe of a card, and everything else happens automatically - you don't have to check anything, select anything, etc. - it's all done for you.

If you do not yet have Frank's Rewards Card, we will get one for you during the next visit - it's quick and you don't have to fill out any forms.

REWARDS CARD FEATURES

  • Reward Dollars: With every purchase, earn a percentage of your invoiced amount added to your Rewards Card to use towards future purchases.
  • Community Outreach / Charitable Giving: You may donate a portion of your Reward Dollars to local and national charities. Watch your email for your opportunity to donate.
  • Reminder Program: Receive customized scheduled maintenance reminders and oil change reminders.
  • Referral Program: Pass out your Referral Cards and earn Reward Dollars to use toward future visits when a new customer you referred comes in for service.
  • Earn Free Oil Changes: Ask us how.
  • Membership is FREE: Look for more benefits and special offers in the mail or by email.

24-HOUR ROADSIDE ASSISTANCE

To earn your lifetime business, we do more than service your vehicle — we provide safety and peace of mind. That’s why we offer a 24-Hour Nationwide Roadside Assistance Program designed to help you in the event of an emergency.

  • Towing
  • Emergency fluid delivery
  • Lock-out
  • Jump start
  • Flat repair

ROADSIDE ASSISTANCE INSTRUCTIONS

Call the Roadside Assistance phone number on your Frank's Auto Service Rewards Card. You will be instructed to enter your 8-digit Pin Number located on the back of your Rewards Card.

If your vehicle needs to be towed and you are within 10 miles of Frank's Auto Service, you must instruct the tow truck operator to bring your vehicle to our location. Otherwise you may be directed to another shop in the network.

Roadside Assistance benefits can be used up to two times per 12 month period. Maximum coverage per occurrence: Local: $100.00. Nationwide: $150.00.

ROADSIDE ASSISTANCE TERMS & CONDITIONS

Your Roadside Assistance benefits automatically renew for one year when you have your vehicle(s) serviced by Frank's Auto Service at least twice and spend at least $500 total in the previous 12 months.

Roadside Assistance is provided to customers at the discretion of Frank's Auto Service. Frank's Auto Service reserves the right to change this benefit at any time. Excessive or improper usage may result in the termination of this benefit.