5

I used to go to a large Toyota Service center, and though they were nice, there didn't seem to be any oversight when reps were taking advantage of customers. With Frank's Auto Service, I felt they had my best interest at heart. I really like the welcome package that outlined their service standards and definitions of terms so that we were talking the same language. I only wish I had it before my service was completed so that I didn't have to ask so many questions about the services that I needed.

5

Timely, comprehensive, obliging staff who gave me all the information I needed/

5

Service was professional and efficient and efficient. They went over and above expectations to resolve my issues. I am a very happy and returning customer!

5

Always professional, informative and timely

5

I appreciate being given a comprehensive review of my vehicles condition. I don’t feel pressured to do everything at once and Trent answers any questions I might have about a needed service. Overall a positive experience and trustworthy garage.

5

You are always here when I need you. Thanks Karin Reinhardt

5

Always fabulous service!

5

The definition of this shop is "Great Customer Satisfaction" As a Facilities Director from a school and having a fleet of vans, it's always great to have an auto repair shop that I can rely on all the time, and Frank's Auto Repair Shop always goes beyond my expectations. The whole team is just great starting with DJ who always listens in detail to whatever issues we have with our vans and at the end when it's time to pick whether our vans or trucks, we walk out of the shop with a smile. I even personally do not trust any other shop including any dealership because the honesty that Franks Auto Repair brings you, it's just priceless. I highly recommend this shop for any car problems you may have.

Thank you Andres for the awesome review. Your trust in us all these years is greatly appreciated.

- Frank's Auto Service and Repair, Inc.
5

Excellent customer service especially DJ who did the best to accommodate my personal needs with the car pick up. Kenneth , the driver who drove me back home and picked up was polite and helpful. I would definitely recommend using their car maintenance and services.

5

My car is always completed in a timely manner with plenty of communication for a fair price.