Walnut Creek Auto Repair

Th Frank brothers have served our family members since 1991, always honestly, economically, professionally and "frankly" about the work really needed by our cars. Highly recommended local family business./Hank Siltanen

Dropping the car off in the morning before work, I was early (7am) and was anticipating having to fill out the form and leave my keys. The guys were also getting a jump on the day, and brought me into the shop to take care of my service request. GREAT start.They did a complete check of a older F150 I'd purchased over the weekend. It has over 220k miles on it, and I was expecting a laundry list of issues. There were some, but the guys took their time, went through it in detail and then gave me a very clear priority list of what needed to be done. The truck was actually in pretty good shape, and needed a new gasket, brakes, and a valve cleaned.They didn't charge me for the assessment, and even topped off the transmission fluid so that I could use the truck over the weekend before bringing it back in on Monday for the work to be done.Monday afternoon, they called to let me know that when doing the brake work, they discovered that they could fix another minor issue, but that it would involve a little more shop time. (no parts needed). I agreed, and picked up my truck the next day.Great service, great communication... I feel very lucky to have discovered a shop that operates like this.

Franks is the only place I take my car for repair and maintenance. I can count on great service, honest - professional knowledge and affordable prices. I highly recommend Franks for large and small automotive car servicing.

I made an appointment for 10:00 yesterday just to have a general check-up of my 2002 Toyota Corolla. I arrived at 10:00, and BJ immediately took down the necessary information, and I was driven to my apartment. He had asked me when I wanted to have the car back. He called me about two hours later and said that all my car needed were new windshield wipers. I was picked up by their driver, I paid my bill and drove home. My bill was $75 and I was given a list of everything was checked (under the hood and under the car, which included 30 different items. I am sure that if I had taken it to the Toyota dealer, they would have found something wrong and my bill would have been much, much higher. I have taken my car to Frank's for many years and they have always made the necessary repairs at a cost that I always felt was reasonable. In the past year, I had a minor accident and one of my side mirrors was broken. BJ was able to find me a used one, rather than paying much more for a new one. I would recommend Frank's to anyone for the good work that they do.

Frank's Auto always does an outstanding job. Most importantly, I trust them completely. I never have to worry about unnecessary repairs. I highly recommend them to anyone looking for quality service.

Repair done on time with the best possible r.esult

Excellent.

Great work!

Have been going to Frank's for many years. Have never had any reason to worry about the service they provide. Everything that requires fixing gets fixed. It is so reassuring to feel you can trust the people who maintain the cars we have owned over the years.

Excellent service. got me in quickly, ordered the parts, and got me out in a timely manner. I would highly recommend Frank's Auto Service and Repair, Inc.. Also, I trust them completely.